Testimonials

Jane Lodeto – Wills

“Jane gave us excellent guidance and advice and her experience gave us confidence in the decisions we have made.”

“Thank you so much for your friendly and expert help!…the advice given was excellent.”

“We felt relaxed and very confident with the answers to any questions that were asked…”

“Jane Lodeto was very knowledgeable, efficient, patient and was able to explain things simply.  We had complete trust in her.  We are extremely happy with the service given and all staff have been courteous and helpful throughout.  We would be pleased if you would pass on our thanks to your staff who have always been very helpful and courteous when we have spoken to them.  Many thanks once again and our best wishes to you and your family and also for the future success of your company.”

“We found Browns very efficient and Jane Lodeto explained everything very clearly and concisely and the fee charged was excellent value for money.”

Jane Lodeto – Court of Protection

“I would recommend you to somebody else as I found you very approachable and very professional.  Everything that was dealt with was exactly as explained.”

Jane Elgar – HR Services

“I cannot praise Brown’s Solicitors highly enough. As a GP practice we have found their advice and assistance on a number of HR issues invaluable and it is very reassuring to know that an expert is on the end of the phone for support or guidance. I have no reservations in recommending Brown’s professional services to any business seeking the best possible advice on an employment issue.”

Jane Elgar – Employment

“Thank you so much for your help, it is comforting knowing you are there to advise. I have no experience in legal matters and when such issues arise it is a very difficult time. From initial phone call I felt reassured and in very safe hands, a feeling which I couldn’t put a monetary figure against. I recommend them entirely.”

“Just to say thank you for seeing me on Friday at such short notice. Your help and knowledge in dealing with my “Compromise Agreement” was much appreciated at such a stressful time. You took all the worry away from me and guided me through everything with patience and understanding. I was very impressed with your professional but friendly approach which made me feel totally at ease.”

“Thank you so much for your help with this, you’ve been such a calming and level influence for me and I really appreciate it!”

“Thank you for acting on my behalf,  it feels like a rock has been lifted from my shoulders.”

“Thank you so much for your patience and assistance during my case…I would have no hesitation in recommending Browns Solicitors to any family members or friends that may need assistance.”

“Jane found some case law that improved our chances of a better outcome – I was very impressed with the service, my query was dealt with very efficiently and with a positive, pro-active understanding.”

“The service provided was excellent as usual.  All staff reply to correspondence very speedily.  The advice is always very clear and help is always on hand.  I am always pleased with the fair advice and accurate accounts of how my case will progress and it’s results.”

“Very many thanks for the assistance that your company has provided. Your services have been most helpful and professional.”

Equity Release Team

“Extremely effcient and friendly.”

“Very prompt on completion.”

“Our experience was good from start to finish. Telephoned with very helpful responses.”

Conveyancing Team

“The staff were so friendly, never too busy to talk when I had questions to ask. A credit to your company.”

“Particularly liked dealing with Jessica. Very personable young lady.”

“Perfect. No improvement required from any viewpoint. Friendly, efficient service. Staff very helpful, emails responded to promptly. Kept informed at all stages. Excellent. Made the process very stress free.”

“Got in contact straight away with no issues. Very quick to answer any questions we had and always kept us up to date. So easy to deal with and such welcoming and reasuring people! Jessica was so helpful throughout our process and put our minds at ease the whole time. Already recommended to several people!”

“I have been extremely pleased with Browns and will certainly be recommending you to friends and family in the future.”

“I appreciate the professional manner in which Browns handled this sale, thank you.”

“Throughout this time you have been absolutley solid in your calmness and professional approach and I thank you so much for it. Every time an issue has arisen you have responded in a thoughtful and timely manner drawing on your experience and training. So pleased it was yourselves who were our legal counsel.”

“Everyone we dealt with at Browns was very professional.”

“Many thanks for the work you carried out for us on this transaction, we are exceptionally pleased with the service you provided.”

“Thank you Jessica, Jane and the team at Browns for bringing this to a satisfactory conclusion.”

“Happy with service and contact. Jessica has a lovely calm manner.” 

“Far better than any other solicitors we have had dealings with over the years!.”

“Thank you for all your help Jessica. It was a stressful process but your confident efficiency and calm approach really helped.”

“We would like to thank Jane and Jessica for all the help and advice over not only this purchase but also a couple of previous matters. It has been much appreciated.”

“Everyone was very approachable, very quick to respond, very knowledgeable and a pleasure to deal with. I felt supported and well informed throughout.”

“Thank you for all your help and support with our lease over the past few months.

I came to you literally after the worst solicitor experience ever, which was costly, gave poor service, no help and support and took over three years and no progress made.

From the moment stepped in to Browns Solicitors we knew we had made the right decision and your support, guidance and down to earth approach really meant a lot to us. I was relieved to finally get some where after three years of worry and also have the whole process explained to us which you did so well. You gave us a lot of support that was really reassuring.”

Jane Elgar & Jessica Merriam – Employment

“I would like to take this opportunity to thank you both, Jane and Jessica, for your advice and help during this matter. I doubt I would have taken it all the way without you, so thank you for your help with the successful outcome.”

Family Team

“Understanding and friendly staff who made me feel at ease. Gave good advice and support.”

“I cannot thank you enough for the excellently written professional document … I realise you too are a busy working mum who put every effort into getting this organised at such short notice. Many many thanks.”

“Anyway – I am on cloud nine today so no one is wiping this smile off my face and I have you and your wonderful team to thank for that!!!”

“Very happy to have had a good experience for something I was severely scared of. Happy to celebrate an amicable, peaceful and fair result for a very reasonable amount of our financial resources!”

“Jane gave us excellent guidance and advice and her experience gave us confidence in the decisions we have made.”

“Thank you so much for your help on everything regarding my divorce, it’s not been an easy time for me but has been made easier with your help and Victoria’s help.”

“The service was a bery high standard. Holly the secretary was informative and helpful. Jane Lodeto was efficient, very pleasant and addressed all our needs for our mum.”

“You dealt with my mums Will, Power of Attorney, Probate, our Wills and the selling of mum’s house. All very well dealt with. The service was quick, friendly and professional. Just can not fault you.”

“The service was excellent from start to finish. I am sure I was a total pain but was never made to feel that way. Jane took the stress away at what was a pretty awful time. I couldn’t speak highly enough of Jane, Holly and Victoria. Money well spent and real value. I wouldn’t use another firm, although I am such a pain Jane may want me to!”

Jane Lodeto – Probate & Jane Elgar – Conveyancing

“The staff were always available to answer any problems.  On numerous occasions the advice and information provided helped with regard to the settlement of the sale of the property.  I would only recommend a company if I myself was satisfied with the service.  The case went through very smoothly and in a very timely manner.”

“Thank you also to all at Browns Solicitors for your help and professionalism during a difficult process.  We both appreciate it and are thankful completion has now taken place.”

“Thank you for all your help professionalism  and attention during this difficult process. As you can imagine I am relieved it is in conclusion.”

Victoria Ferguson – Lasting Power of Attorney

“Thank you so much for your sensitivity and understanding when dealing with my aunt.”

Jane Lodeto – Lasting Power of Attorney

“About 3 years ago, I asked Jane to do my parents in laws Lasting Power of Attorneys (LPAs). The reason this came about was because my mother in law was becoming affected with dementia, and we knew we had a limited time frame to do it.  Three years later and my mother in law has sadly been diagnosed with Alzheimers and had gone downhill quite suddenly.

Cue me ringing Jane in a panic because it had been 3 years and I couldn’t remember the procedure.  Jane very patiently explained (again!) that all was good to go, and as it was all registered we were ready to use it.  It was a HUGE relief.

The point is that because we had everything in place with Jane’s help we saved ourselves a lot of difficult problems in the future.

Jane is so lovely and great at what she does.  I cannot recommend her highly enough for making sure you and your family’s futures are safe.”

Jane Elgar – Commercial Conveyancing

“A professional service. Explained everything well and kept us regularly updated! Quick replies to queries and very accomodating with appointment times (evenings/weekends)”

Browns Team

“I was very happy with the staff, level of service and method of communication, predominately email, which suited my own method of working. I have had three occasions to use Browns, using both the Benfleet and Billericay offices. On each occasion I have been very pleased with the staff and the outcome. I was looking for a local office to help with my probate for my late mother’s estate. I had a consultation with Jane and felt happy with the advice and the package solution. It was easy to make contact and I liked the easy availability parking at the Benfleet and Billericay offices which meant I could hand deliver documents. Also used for a successful sale of a flat. The unforeseen difficulties raised by the buyer’s solicitor over ostensibly “simple” leasehold were resolved within the agreed package despite the additional work this entailed.”

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